My A&E Live - NHS Wales Accident and Emergency Departments

Accessibility

Accessibility Statement

This accessibility statement applies to the My A&E Live website: https://aeinfo.nhs.wales This website is run by Digital Health and Care Wales (DHCW). We want as many people as possible to be able to use this website. For example, that means you should be able to:
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver.
We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We believe this website is fully accessible.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us in the first instance and we will pass your request onto the relevant team. We will consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical details about this website's accessibility

Compliance Statement

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared in 22 April 2022. It will be reviewed in April 2023.